Trampoline Park POS Software

Mother's Day is for Trampoline Parks

When it comes to Mother’s Day gifts, there are some classic, tried-and-true ideas.

You could give your mom the perfect:

-flowers

-jewelry

-homecooked meal

or, you could give her the gift of time. And, when we say “time” we really mean “free time away from the kids.”

Let’s face it. Many of us have moms or grand-moms who put in a ton of work. And, they don’t get a lot of free time to do just what they want to do. If you have a mom who lets you pick the restaurant, choose the movie, and plan the trip, you know what to do. Give her the gift of free time to do whatever she wants. Maybe she wants to go shopping by herself for a few hours. Maybe she wants to relax with a good book. Or, maybe she wants to go have fun with her kids at the trampoline park.

Well, what can you do as a trampoline park owner or manager?

You should be advertising gift cards before every major holiday. Because every parent would love some more free time. And, when the kids are out jumping, mom can be relaxing.

Check out how easy our system makes purchasing a gift card below. You’ll have no excuse come Father’s Day. ;)

Booking Birthday Parties

What differentiates good businesses from great businesses? Being able to anticipate clients’ needs. It gets harder and harder to impress clients, because expectations are rising. We expect flawless customer service, great packaging, and personality from the companies we buy from. And, when it comes to customer service, we want you to have all the best tools to wow your clients.

When your customers are looking to book a birthday party, they have their minds on a million different things. They have a guest list to confirm, food and drinks to order, scheduling conflicts to account for, and so much more. If things are too hard, you may lose customers halfway through the booking procedure, and they could change their mind entirely about where to host the party. Plus, trampoline parks also require safety waivers, which is just one more thing to do. So, the easier you make booking a birthday party for them, the better.

Watch the short video below to see just how easy we make booking a birthday party with our trampoline park software. We go over the entire process of navigating your site to book a party, step-by-step. From choosing a date and time, checking availability, picking the party details, identifying the guest of honor, ordering food, booking the event room, choosing optional add-ons (like socks and wristbands), and taking a deposit payment, our birthday party booking software makes it simple. Phew. It’s almost like this software does everything for you.

Check it out.

Interested? Intrigued? Get in touch with us to learn more or schedule a demo. Email us at sales@active8pos.com or give us a call at +1 (888) 500-2618.

More Money, More Problems

Even though most money transactions seem to be digital these days, there are still those holdouts. People use cash for emergency transactions, to give their credit cards a rest, and because they just like the feel of paper leaving their wallets (anyone else?).

And, everyone knows that counting the cash drawer is one of the most tedious aspects of closing up every night. Thankfully, we just made that step easier for you. Counting the cash drawer is now easier and intuitive, so anyone can do it. Now, if only we could make those credit card fees go away…

Watch the video below to see exactly how our cash count function works.

If you want to learn more about how easy our trampoline park software is to use, give us a call at (888) 500-2618 to schedule a demo.

The Best Ways to Transition from Old Software to New Software

So, you’ve finally decided to take the leap and upgrade to new software. Honestly, it’s about time. Old software can gum up the works of your business, or even lead to loss of crucial data. But, just because you know something’s wrong, it can take a while to get to the point to make a change. As behaviorists and psychologists explain, loss aversion rules many of us. Loss aversion refers to the idea that the pain of losing something is actually stronger than the joy of getting something. Essentially, we cling to what’s familiar. After all, the unknown is a lot scarier than the known: it could always get worse, right? But that’s negativity for you. Good on you for realizing that good things can come to those who make changes.

But, now that you’ve decided to make a switch, it’s important to do it right. There’s a reason we fear the unknown, after all.

Research

Before anything else, spend time researching your options. You might think you’re wasting time, but nothing feels more like a time-suck than discovering your new software actually doesn’t do what you thought. Examine your options with a list of your needs, and compare the two until you find the best fit. Cost, features, and support will all be worth understanding before you sign on the dotted line.

Plan

Once you’ve chosen new software, make a plan for how to make the transition as seamless as possible. Ask questions about how long the transition will take, how to transfer data from old to new software, and if it would be best for employees to be out of the office during the switch. Understand how the new software can impact all aspects of your business is important, but people are important too. Does the new software impact your accounting department, for example? Should you plan the transition during a slower season, or do you need it ASAP?

Communicate

How many of us have experienced a well-organized roll-out, and a poorly planned one? The differences are staggering in how long it takes to get employees up to speed, and the learning curve can affect everyone differently. Make sure everyone affected understands what’s going on, and incorporate training as soon as possible to minimize lost time.

Have a Training Plan

Set aside more time than you think you’ll need to effectively train everyone on staff. If your team understands the new software and all the new features, they’ll be able to help customers get back to having fun. Don’t assume the team will have time to train each other. Make time and you’ll be able to avoid issues with various levels of knowledge. Gameify the training if possible to make the new knowledge stick.

Follow Up

Check in with the key stakeholders affected by the new software as soon as possible. Questions can come up immediately, or during special circumstances. If your new software is able to track more data, make sure your team knows how important it is not to cut corners. Give people the space to learn, and they’ll reward you with a smoothly-run business.

You know you’ve got it made when you can’t imagine waiting so long to upgrade your software. If you want to learn more about new software and the capabilities you’re missing out on, give us a call to schedule a demo today.

Why Your Business Needs to Be Stored In The Cloud

Have you ever lost something important? Fires, floods, thieves. You name it, it’s happened. The worst part is losing things you can’t replace. Pictures of your kids, wedding rings, and family heirlooms can disappear in the blink of an eye. And while the cloud can’t backup your wedding ring, it can back up crucial information to the health of your business (so at least you could replace it). Keep reading to learn why you should back up your important business information to the cloud.

Disaster Recovery

Remember that flood we mentioned? Unfortunately, natural disasters are not as rare as we would like. And, they can impact your business life, just as hard as they can impact your home. If you’re storing your data locally, you’re putting all your eggs in one basket. With the cloud, your data is duplicated and stored in multiple locations in a region. That lowers your risk of losing important data, even if something were to happen in an area where one specific data center is located.

Availability

The cloud never sleeps. It’s always available for you, like a good dog. No matter if you’re on your phone or laptop, in your office or waiting for a flight in the airport. Having constant access to important data that you need to look at for meetings or business decisions is key to having an agile business. Don’t worry about a tech kicking a cable and unplugging it. Your data is available anywhere, anytime.

Scalability

You can easily grow your software infrastructure into emerging markets. If you've been looking at opening a new trampoline park in a new country, it’s so much easier to do with the cloud. Our trampoline park software can be deployed in a new market without a lot of the hassle you’d get with software that needs to be stored locally. You can easily duplicate and expand your business with the cloud.

If you want to learn more about how we can help your business grow, get in touch with us by calling 1 (888) 500-2618 or emailing us at sales@active8pos.com to schedule a demo.

New Launches!

Well well well, the Active8 family is growing so fast we might need to buy another minivan to get to the Grand Canyon. Do you see an Active8 POS-user in your neighborhood? Click through to see some of our newest launches!

Flight Deck - Arlington

Flight Deck - Ft Worth

Altitude - Malaga (Spain)

Altitude - Round Rock

Altitude - Richardson

TZ Bend

Airdrenaline Park

Yes, you could say we’ve been busy the last month and a half. In fact, some might say that our schedule rivals that of Santa Claus (though we’d NEVER be so bold). So, if your trampoline park booking software is acting up, your family entertainment center point of sale software is slower than a day at the DMV, or your trampoline park pos software is just straight up busted, you know what to do.

Give us a call at +1 (888) 500-2618 or email us at sales@active8pos.com to schedule a demo of the best trampoline park point of sale software in the biz.

New Year, New Business Goals

Ah, the last day of November, which means that the shopping panic will surely strike us all right in the heart tomorrow morning. The holidays are truly upon us, and we hope you’re out enjoying yourself instead of stressing about how you missed all the Black Friday sales. Maybe you’re like us and just taking a few extra jumps at the family entertainment center to blow off steam.

Instead of worrying about shopping, take some time to plan out how your 2019 is going to go. And, chances are that you’ve taken the time to understand your market, scope out the competition, and solidify your business plan already. But, does your three- or five-year plan have all the details you want to focus on this year? Take some time to dial in what you will work on this year in order to reach those goals. Keep reading to see some great suggestions and get your brain working.

  • Adopt new equipment or technology

    We promise that we didn’t choose this one just because we make the best trampoline park point of sale software on the market. Hand-to-our-heart, upgrading your technology or equipment can help you get the edge on your competitors. And, the nicer and safer your park looks, the happier customers will be. So, take a look around and see if you need to upgrade foam cubes, dodgeball balls, trampoline springs, tables, or anything else that isn’t doing it for you.

    Of course, you should look at your point of sale software and birthday party booking software. If it’s a hassle to use, isn’t intuitive, or makes your life harder, you’re wasting time on a tool that isn’t cutting it. We believe that tools should be adjusted to the task at hand, and not the other way around. We make your park run smoothly, so you can get back to your other tasks.

  • Reach new target audiences

    If you know there are customers out there that haven’t visited you, this may be the year to find them. Whether you hire a consultant or experiment with social media marketing, finding new customers is a great way to grow your business.

  • Improve employee benefits

    If you’re just starting out, you may not have the ability to give your employees the raise they deserve. But, that doesn’t mean that you can’t give them anything. Providing leadership training can help them boost their resume, and snacks in the break room can help them stay in a people-pleasing mood.

  • Develop your long-term plan

    If you don’t have a five-year plan for your business, it’s time to sit down and get serious. Prevent mistakes by having a clear roadmap for the future, and make sure everyone involved is on the same page. You can include a plan for retaining customers through stellar customer service, boost your PR by being involved in the community, and how to increase revenue.

  • Improve your finances

    Be strict with your expenses, and separate all business expenses from your personal ones (if you haven’t already). Look at expenses that bring your business down and brainstorm ways to improve that area. For example, if you are constantly throwing out food that doesn’t sell, order less, or donate that food to a non-profit. You may even find some tax benefits you overlooked before.

No matter what you do, having a clear framework will help you move toward your goals in 2019. If you want to learn more about our trampoline park pos and how we can help you grow your business in 2019, give us a call at 1 (888) 500-2618 today.

Update: Altitude Trampoline Park

Unfortunately, one of our partners located in Rincón de Milberg, Tigre in Argentina has experienced a scary interruption during construction recently. A fire broke out in the shopping center where the park was being built. Thankfully, nobody was hurt.

We’re so sorry to hear about this, and are glad that everyone is okay. We’re sure the Altitude team is ready to rebuild and get back on track. Let’s do this, guys!

Happy Thanksgiving

This year, we’re going to keep our thankfulness short and sweet. There’s so much to this time of year, but we want to focus on what’s important today: gratitude.

Thank you to everyone we get to help and support every day. There is nothing so satisfying as helping good people succeed. We love being in your lives, and we can’t wait to see what next year has in store for us!

Now, back to the pie and the family and the napping.

P.S. If you do need anything, or are ready to switch out your old software for our state-of-the-art, holistic trampoline park point of sale system, give us a call at +1 (888) 500-2618. It’s so much easier than going out for Black Friday shopping, and a shiny new family entertainment center point of sale system is going to give you more bang for your buck—and may even help make you some!


How to Take Advantage of Holiday Time Off School

Though it feels like Corporate America started the official holiday season the day after Halloween this year, the truth is, you should be thinking and planning that far ahead, too. Even farther, when it comes to behind the scenes work. When it comes to business (not just trampoline parks), it’s the people who are organized and plan ahead that often succeed. So if your business model is more of the “winging it” or “we’ll figure it out later” type, well, we have a resolution for you. And, we also have a trampoline park point of sale system that can help you streamline and understand your business better, by the way. ;)

Being able to take full advantage of the holiday season doesn’t require too much. A little forethought and time spent understanding who your customer is and what makes them happy will go a long way. Keep reading for one key thing you need to know to keep your family entertainment center thriving.

Who (or What) Is the Competition?

Identifying your competition is key to a successful campaign. Why are people choosing that option? Alternatively, what would keep them from choosing that route? Knowing where you fit in the picture gives you your “in.” And though you likely know your competition, you may not have realized that it can change with the weather. Whaaaa?

For example, if you’re located in a cold state that gets a lot of snow, your trampoline park may be competing with the great outdoors. Sledding, skiing, and ice skating all become way more popular this time of year, if only because you can only ski in the snow (unless you’re “ a creative” maybe). Going further, understand who is and who isn’t taking advantage of that weather. You may find a perfect market in families with kids too young to go skiing. Or, alternatively, your target market could end up containing all of those people who transplanted to your cold weather city for work, and never liked the snow anyway.

You might also be competing with the influx of movies that hit the theaters right around this time of year. Whether it’s the third remake of a kid’s holiday movie, or a nice refreshing action movie with an impossibly fit star in his 60’s (our personal fave), the movies that earn millions year after year sometimes leave us scratching our heads. But, alas, the heart wants what it wants. If your trampoline park’s location is near a movie theatre, consider teaming up with that theater to offer discounted tickets or spruce up your signage to lure in patrons just leaving the theater.

Let’s just say that you’re going after the shoppers this time of year. That can be tricky, if you’re looking at it from a straight-forward perspective. We’re definitely not going to suggest that parents leave their kids unsupervised at your family entertainment center so they can shop, so how can we convince them to spend a few precious hours with you? It’s easier than you think. Suggest that multiple families team up for an afternoon at your trampoline park. That way, some parents can stay and watch the kids, while others can go get some shopping done. Let’s face it, a lot of dads would rather play dodge ball on a trampoline than spend four hours shopping anyway. Not everyone thinks of things like this, so suggesting it can be a real help for guests. A sandwich board in front of your location, a social media post, or a small flyer can all help spread the word.

When in doubt, don’t be afraid to experiment. The last-minute deal might become the tool you use again and again. Once you’ve gotten your post-Thanksgiving deals under control, give us a call. Our trampoline park point of sale software can help you plan ahead for busy days and keep your employees sane. Call us today at +1 (888) 500-2618 to schedule a demo.