IATP

Is It Time To Take the Leap?

Do you love what you do?

It might sound silly, but we truly believe that when you really love what you do, you’re a better person. You’re probably more patient with your kids, more creative with problem-solving, and even more fun to be around. That’s because when you feel invested in your work, you care more. Many of us have had bad jobs, especially growing up, where we didn’t feel appreciated or even cared too much about our goals. That’s not a fun place to be.

And though we don’t subscribe to the idea that you have to love every second and every aspect of your job, the overall feeling should be of excitement and fulfillment.

If you’ve been dreaming of doing something else with your life, are you working toward that goal?

Take Action

Some things you can do now to move toward your new venture include:

-Set up a savings plan so you can go out on your own

-Start researching and building knowledge

-Get clear on what that life will really look like. Not everything will be perfect

-Investigate investment opportunities if you can’t fund your project yourself

-Make connections with people in that industry

No matter what you want to do, whether it’s starting a trampoline park, building a laser tag center, or buying an existing rock climbing gym and improving it, we can help. Our software can help provide useful data and make processes seamless and streamlined. Give us a call today to see how we can help you reach your dreams faster.

Scheduling Conflicts: Reschedule Tickets Easily

So, you’ve started your trampoline park or your family entertainment center and things are going well.

Your employees are coming in on time and making your customers happy.

The customers aren’t only happy, they’re actively looking for more time with you.

The money is rolling in.

But, there’s always a hiccup, right?

Sometimes, a party needs to be rescheduled, or even cancelled. Sometimes, you run out of popular concessions items. Sometimes, the cool new ninja course needs downtime so you can tighten the screws.

None of these are fun to deal with. You’ve already done all of them. But, that’s how life is. Some tasks must be done again and again. You have to eat every day don’t you? It’s just part of doing business.

So, before you get your employees running to you about a scheduling conflict, don’t worry. Rescheduling a ticket is easy with Active8 POS. You can move a party around if it turns out your customer has a conflict.

Want to see how it’s done? Watch this short video.

Mother's Day is for Trampoline Parks

When it comes to Mother’s Day gifts, there are some classic, tried-and-true ideas.

You could give your mom the perfect:

-flowers

-jewelry

-homecooked meal

or, you could give her the gift of time. And, when we say “time” we really mean “free time away from the kids.”

Let’s face it. Many of us have moms or grand-moms who put in a ton of work. And, they don’t get a lot of free time to do just what they want to do. If you have a mom who lets you pick the restaurant, choose the movie, and plan the trip, you know what to do. Give her the gift of free time to do whatever she wants. Maybe she wants to go shopping by herself for a few hours. Maybe she wants to relax with a good book. Or, maybe she wants to go have fun with her kids at the trampoline park.

Well, what can you do as a trampoline park owner or manager?

You should be advertising gift cards before every major holiday. Because every parent would love some more free time. And, when the kids are out jumping, mom can be relaxing.

Check out how easy our system makes purchasing a gift card below. You’ll have no excuse come Father’s Day. ;)

Active8 POS: Not Just For Trampolines

We bet you thought you knew everything we could do. But, nope! We’re capable of so much more than being the best in the trampoline park industry. Our point of sale software is nimble, agile, cloud-based and suited to so many types of entertainment centers.

ZIPLINE & ROPES COURSES

Do you run a company that operates outside? We can help. We offer online booking capabilities for clients who may be from out of town, integrated waivers to speed up the daily events, and automatic booking reminders to make sure customers know just when they need to show up.

LASER TAG FACILITIES

What’s dark, glowing, and full of fog? Though not all laser tag centers are like the ones of our youth, we can’t help but imagine them still. You likely offer a lot of parties, and our software can handle big groups, and keep waivers and check-in times in order.

PAINTBALL ARENAS

Managing a big company party at your paintball arena? We help your customers book reservations, sign waivers online, and even update the amount of people in a party. This makes everything so much easier for party planners, and your team! You can even run reports, manage employee schedules, and send reservation reminders with Active8.

ROCK CLIMBING GYMS

Are you in on the craze that is rock climbing gyms? We love a natural workout, and it turns out that so many other people do, too. Our point of sale software can help you handle shoe and harness rentals and manage employee schedules. We’re the best in the biz for a reason.

Want to learn more? Give us a call at (888) 500-2618 anytime to schedule a demo.


How Wearable Tech Ups the Game

Just when you think the technology world is slowing down and we’re not getting anything truly new again, along comes wearable tech. And yes, we know that there are techy watches that allow you to talk to people and check in on your favorite apps, but how do many people use those things? Often, people focus on tech to help the average person stay more connected in their personal life. But, what happens when you use tech to transform how you do business?

You Get Access to More Useful Data

When you use tech in a thoughtful way, you can actually learn a TON. And you can learn so much more when you make that tech wearable. But, why? Well, first off, wearables help track data in a more real way. For example, instead of relying on customers to leave what they’re doing to check in with you, or to try and remember where they spent their time and report back later, wearable tech can track all of those useful data points more accurately.

You Have Smaller Lines

Crazy-sounding, we know. But, keep reading. Utilizing wearable tech in a way to understand and prepare for busy times can help you actually lower wait times for your customers. Instead of running credit card after credit card or, gasp, counting out cash, wearables that are loaded with a pre-determined amount of money makes it so much easier and quicker to make purchases.

You Get Happier Customers

Not only do customers love shorter wait times, they love when companies make things easier for them. Case in point: wearable tech that can be loaded with money can cut down on the amount of times parents need to pull out their credit card to make more snack purchases. Understanding how to make life easier for your customers is a no-brainer. Your customers will find your services more convenient, and will feel more pampered when you’re there for them.

If you’re ready to up your game and improve your customers’ experience at your trampoline park, you need a point of sale service that can keep up with customer demand. Just as big online retailers up the expectations for every online purchase you make, customers also expect systems that anticipate their needs. Give us a call at 1 (888) 500-2618 to learn more about trampoline park software and how wearables can improve your business.

Why You Need Email Marketing in 2019

As *super savvy business people* we like to keep up on what’s going on in the world. But, even more specifically, we know how important it is to understand how the world affects our business. When it comes to sales and marketing, so many things have changed in the last few years. Newspapers all over the country have shuttered, and social media has taken the place of how to get the word out. Even throughout the world, social media and the internet have created an almost-instantaneous way of connecting with people. But, even in just the last year or so, social media has been experiencing changes and growing pains. Instead of organic reach (where every fan could see your posts and your events) big companies are starting to utilize algorithms to select what people see. So, your fans may not see what you’re doing, like ever. How can you use this information to your advantage? Keep reading.

You Own It

Essentially, you own your email list. You can email your customers every day, or not for another six months. It’s all up to you. If you change your mind and want to use another email platform, you can transfer your email list to another service, no problem. Social media doesn’t work that way. You don’t own the platform, or even access to the people who follow you. Understanding that social media is something you’re borrowing is key. Use social, but don’t put all your eggs in one basket.

No Algorithm

If you have a list of customers, you can reach them from now until forever. With social? Not so much. So many people experienced crashes in engagement when Facebook (and then Instagram) incorporated and updated algorithms that control what people see in their feeds. Even worse? It’s not always so easy to understand what the algorithm wants from you. Now you have to serve your clients AND a tight-lipped app. Taking the time to crack the algorithm can hurt your business while you’re figuring it out. And, those social media sites could literally disappear one day, leaving you with no way to reach your customers.

People Open Their Emails

If someone gives you their email address, it means so much more than a social media follow. Consider what it would take to give a company a social media follow. Probably not much. But, you likely would weigh the decision to give out your email address a bit more heavily. So, not only are people more likely to see when you’re having a special or offering a sale, they’re actually more likely to WANT that content. You’re providing useful content and information for them, and they’re providing great feedback that you’re providing what they want. That’s a win-win in our business book.

If you want to learn more about how to make your trampoline park a success in 2019, we’re here to help. Get in touch with us today to schedule a demo.

Booking Birthday Parties

What differentiates good businesses from great businesses? Being able to anticipate clients’ needs. It gets harder and harder to impress clients, because expectations are rising. We expect flawless customer service, great packaging, and personality from the companies we buy from. And, when it comes to customer service, we want you to have all the best tools to wow your clients.

When your customers are looking to book a birthday party, they have their minds on a million different things. They have a guest list to confirm, food and drinks to order, scheduling conflicts to account for, and so much more. If things are too hard, you may lose customers halfway through the booking procedure, and they could change their mind entirely about where to host the party. Plus, trampoline parks also require safety waivers, which is just one more thing to do. So, the easier you make booking a birthday party for them, the better.

Watch the short video below to see just how easy we make booking a birthday party with our trampoline park software. We go over the entire process of navigating your site to book a party, step-by-step. From choosing a date and time, checking availability, picking the party details, identifying the guest of honor, ordering food, booking the event room, choosing optional add-ons (like socks and wristbands), and taking a deposit payment, our birthday party booking software makes it simple. Phew. It’s almost like this software does everything for you.

Check it out.

Interested? Intrigued? Get in touch with us to learn more or schedule a demo. Email us at sales@active8pos.com or give us a call at +1 (888) 500-2618.

More Money, More Problems

Even though most money transactions seem to be digital these days, there are still those holdouts. People use cash for emergency transactions, to give their credit cards a rest, and because they just like the feel of paper leaving their wallets (anyone else?).

And, everyone knows that counting the cash drawer is one of the most tedious aspects of closing up every night. Thankfully, we just made that step easier for you. Counting the cash drawer is now easier and intuitive, so anyone can do it. Now, if only we could make those credit card fees go away…

Watch the video below to see exactly how our cash count function works.

If you want to learn more about how easy our trampoline park software is to use, give us a call at (888) 500-2618 to schedule a demo.

The Best Ways to Transition from Old Software to New Software

So, you’ve finally decided to take the leap and upgrade to new software. Honestly, it’s about time. Old software can gum up the works of your business, or even lead to loss of crucial data. But, just because you know something’s wrong, it can take a while to get to the point to make a change. As behaviorists and psychologists explain, loss aversion rules many of us. Loss aversion refers to the idea that the pain of losing something is actually stronger than the joy of getting something. Essentially, we cling to what’s familiar. After all, the unknown is a lot scarier than the known: it could always get worse, right? But that’s negativity for you. Good on you for realizing that good things can come to those who make changes.

But, now that you’ve decided to make a switch, it’s important to do it right. There’s a reason we fear the unknown, after all.

Research

Before anything else, spend time researching your options. You might think you’re wasting time, but nothing feels more like a time-suck than discovering your new software actually doesn’t do what you thought. Examine your options with a list of your needs, and compare the two until you find the best fit. Cost, features, and support will all be worth understanding before you sign on the dotted line.

Plan

Once you’ve chosen new software, make a plan for how to make the transition as seamless as possible. Ask questions about how long the transition will take, how to transfer data from old to new software, and if it would be best for employees to be out of the office during the switch. Understand how the new software can impact all aspects of your business is important, but people are important too. Does the new software impact your accounting department, for example? Should you plan the transition during a slower season, or do you need it ASAP?

Communicate

How many of us have experienced a well-organized roll-out, and a poorly planned one? The differences are staggering in how long it takes to get employees up to speed, and the learning curve can affect everyone differently. Make sure everyone affected understands what’s going on, and incorporate training as soon as possible to minimize lost time.

Have a Training Plan

Set aside more time than you think you’ll need to effectively train everyone on staff. If your team understands the new software and all the new features, they’ll be able to help customers get back to having fun. Don’t assume the team will have time to train each other. Make time and you’ll be able to avoid issues with various levels of knowledge. Gameify the training if possible to make the new knowledge stick.

Follow Up

Check in with the key stakeholders affected by the new software as soon as possible. Questions can come up immediately, or during special circumstances. If your new software is able to track more data, make sure your team knows how important it is not to cut corners. Give people the space to learn, and they’ll reward you with a smoothly-run business.

You know you’ve got it made when you can’t imagine waiting so long to upgrade your software. If you want to learn more about new software and the capabilities you’re missing out on, give us a call to schedule a demo today.

How To Tell When You Need to Upgrade Your Software

Remember the good ol’ days of MySpace? Or when you got the first iPhone?

Hold onto your hats because MySpace was founded in 2003, and the first iPhone came out in 2007. In less than twenty years, MySpace rose and fell, and the iPhone evolved into its tenth version. Isn’t it crazy to think If you’re still holding on to old technology, you may not even know how far we’ve come?

The same goes for trampoline park software you use every day to run your business. Keep reading for some of the key signs that you’re in need of an upgrade to a more current, nimble point of sale software.

Not Intuitive

If you’re using old software, the first thing you’ll notice is how hard it is to get employees up to speed. You may be familiar with an older software, but old software was not intuitive or designed for a great user experience. You should be able to teach a new employee your software quickly. If your software involves the task of memorizing commands and sequences, your software is way too old to help you succeed in the modern business age. Technology should be working for you, not against you.

Customer Satisfaction

Your customers are what drives your business, so why do so many businesses seem to forget about them? When your customer is unable to work with you effectively and efficiently, they will find someone else to solve their problem. That means, they’ll probably find your competitors. Your family entertainment center software needs to focus on the customers, and how they can work with you easier. They want to spend their money with you, but poor software will make them think you don’t want it.

Money Down the Drain

Software can pay for itself by bringing you more customers, happier regulars, and data to help you make future plans. If your software isn’t pulling its weight, that’s money down the drain. Effective software speeds up your ability to process payments and work with your needs. Amazing software has talent behind it, and the right software will offer state-of-the art options and solutions for your problems. Case in point: birthday parties. If you’re running a trampoline park, you know how much birthday parties matter to the health of your business. Specially-designed birthday party booking software can help take work off your hands, so you can focus on bigger, more timely tasks.

If your software is old, tired, and ready to be replaced, we can help. Contact us at sales@active8pos.com to schedule a demo today.