Technology

How Trampoline Parks Can Benefit from Digital Waivers

Do you have a cluttered desk? Maybe you have a desk better described as “organized chaos.” One of the biggest causes of clutter and disorganization is paper. Yes, you can be disorganized in the digital world, too, but it’s a lot harder.

Get In The Now

When you need to track down a form, or update a customer’s information, you know you need to be working in the digital age. But, did you know that one of the best ways you can bring your trampoline park point of sale software into the future is with the implementation of digital waivers?

Searchable

First, it’s so much easier to find what you’re looking for when you can use the “search” function on your computer. Think of it as a fairy godmother, summoning the paperwork you need, right to your screen. With paper, you’re on your own. And your filing system may be great, but it will take up room.

Reminders

Your paper filing system isn’t smart, in any modern use of the word. It may be streamlined and alphabetized, but that’s about it. And, it won’t remind you when you need to get waivers re-signed. Digital waivers can allow you to be notified when it’s time to be updated, while papers just rest in their little manila folders.

Customer Service

Not only do digital waivers make life easier for you and your trampoline park employees, they also make your customers so much happier. With technology, digital waivers can be linked to each customer, ensuring that every customer is covered. It also ensures that customers can check in, pay, and get to having fun even faster. And when your customers are having fun, you know they’re thinking about coming back already.

Do you need to update your trampoline park software? The stone age isn’t far away when it comes to what we’ve been able to accomplish in the last few years. Give us a call at 1 (888) 500-2618 to book a demo and learn all about what we can help you do.

How Wearable Tech Ups the Game

Just when you think the technology world is slowing down and we’re not getting anything truly new again, along comes wearable tech. And yes, we know that there are techy watches that allow you to talk to people and check in on your favorite apps, but how do many people use those things? Often, people focus on tech to help the average person stay more connected in their personal life. But, what happens when you use tech to transform how you do business?

You Get Access to More Useful Data

When you use tech in a thoughtful way, you can actually learn a TON. And you can learn so much more when you make that tech wearable. But, why? Well, first off, wearables help track data in a more real way. For example, instead of relying on customers to leave what they’re doing to check in with you, or to try and remember where they spent their time and report back later, wearable tech can track all of those useful data points more accurately.

You Have Smaller Lines

Crazy-sounding, we know. But, keep reading. Utilizing wearable tech in a way to understand and prepare for busy times can help you actually lower wait times for your customers. Instead of running credit card after credit card or, gasp, counting out cash, wearables that are loaded with a pre-determined amount of money makes it so much easier and quicker to make purchases.

You Get Happier Customers

Not only do customers love shorter wait times, they love when companies make things easier for them. Case in point: wearable tech that can be loaded with money can cut down on the amount of times parents need to pull out their credit card to make more snack purchases. Understanding how to make life easier for your customers is a no-brainer. Your customers will find your services more convenient, and will feel more pampered when you’re there for them.

If you’re ready to up your game and improve your customers’ experience at your trampoline park, you need a point of sale service that can keep up with customer demand. Just as big online retailers up the expectations for every online purchase you make, customers also expect systems that anticipate their needs. Give us a call at 1 (888) 500-2618 to learn more about trampoline park software and how wearables can improve your business.

More Money, More Problems

Even though most money transactions seem to be digital these days, there are still those holdouts. People use cash for emergency transactions, to give their credit cards a rest, and because they just like the feel of paper leaving their wallets (anyone else?).

And, everyone knows that counting the cash drawer is one of the most tedious aspects of closing up every night. Thankfully, we just made that step easier for you. Counting the cash drawer is now easier and intuitive, so anyone can do it. Now, if only we could make those credit card fees go away…

Watch the video below to see exactly how our cash count function works.

If you want to learn more about how easy our trampoline park software is to use, give us a call at (888) 500-2618 to schedule a demo.

The Best Ways to Transition from Old Software to New Software

So, you’ve finally decided to take the leap and upgrade to new software. Honestly, it’s about time. Old software can gum up the works of your business, or even lead to loss of crucial data. But, just because you know something’s wrong, it can take a while to get to the point to make a change. As behaviorists and psychologists explain, loss aversion rules many of us. Loss aversion refers to the idea that the pain of losing something is actually stronger than the joy of getting something. Essentially, we cling to what’s familiar. After all, the unknown is a lot scarier than the known: it could always get worse, right? But that’s negativity for you. Good on you for realizing that good things can come to those who make changes.

But, now that you’ve decided to make a switch, it’s important to do it right. There’s a reason we fear the unknown, after all.

Research

Before anything else, spend time researching your options. You might think you’re wasting time, but nothing feels more like a time-suck than discovering your new software actually doesn’t do what you thought. Examine your options with a list of your needs, and compare the two until you find the best fit. Cost, features, and support will all be worth understanding before you sign on the dotted line.

Plan

Once you’ve chosen new software, make a plan for how to make the transition as seamless as possible. Ask questions about how long the transition will take, how to transfer data from old to new software, and if it would be best for employees to be out of the office during the switch. Understand how the new software can impact all aspects of your business is important, but people are important too. Does the new software impact your accounting department, for example? Should you plan the transition during a slower season, or do you need it ASAP?

Communicate

How many of us have experienced a well-organized roll-out, and a poorly planned one? The differences are staggering in how long it takes to get employees up to speed, and the learning curve can affect everyone differently. Make sure everyone affected understands what’s going on, and incorporate training as soon as possible to minimize lost time.

Have a Training Plan

Set aside more time than you think you’ll need to effectively train everyone on staff. If your team understands the new software and all the new features, they’ll be able to help customers get back to having fun. Don’t assume the team will have time to train each other. Make time and you’ll be able to avoid issues with various levels of knowledge. Gameify the training if possible to make the new knowledge stick.

Follow Up

Check in with the key stakeholders affected by the new software as soon as possible. Questions can come up immediately, or during special circumstances. If your new software is able to track more data, make sure your team knows how important it is not to cut corners. Give people the space to learn, and they’ll reward you with a smoothly-run business.

You know you’ve got it made when you can’t imagine waiting so long to upgrade your software. If you want to learn more about new software and the capabilities you’re missing out on, give us a call to schedule a demo today.

How To Tell When You Need to Upgrade Your Software

Remember the good ol’ days of MySpace? Or when you got the first iPhone?

Hold onto your hats because MySpace was founded in 2003, and the first iPhone came out in 2007. In less than twenty years, MySpace rose and fell, and the iPhone evolved into its tenth version. Isn’t it crazy to think If you’re still holding on to old technology, you may not even know how far we’ve come?

The same goes for trampoline park software you use every day to run your business. Keep reading for some of the key signs that you’re in need of an upgrade to a more current, nimble point of sale software.

Not Intuitive

If you’re using old software, the first thing you’ll notice is how hard it is to get employees up to speed. You may be familiar with an older software, but old software was not intuitive or designed for a great user experience. You should be able to teach a new employee your software quickly. If your software involves the task of memorizing commands and sequences, your software is way too old to help you succeed in the modern business age. Technology should be working for you, not against you.

Customer Satisfaction

Your customers are what drives your business, so why do so many businesses seem to forget about them? When your customer is unable to work with you effectively and efficiently, they will find someone else to solve their problem. That means, they’ll probably find your competitors. Your family entertainment center software needs to focus on the customers, and how they can work with you easier. They want to spend their money with you, but poor software will make them think you don’t want it.

Money Down the Drain

Software can pay for itself by bringing you more customers, happier regulars, and data to help you make future plans. If your software isn’t pulling its weight, that’s money down the drain. Effective software speeds up your ability to process payments and work with your needs. Amazing software has talent behind it, and the right software will offer state-of-the art options and solutions for your problems. Case in point: birthday parties. If you’re running a trampoline park, you know how much birthday parties matter to the health of your business. Specially-designed birthday party booking software can help take work off your hands, so you can focus on bigger, more timely tasks.

If your software is old, tired, and ready to be replaced, we can help. Contact us at sales@active8pos.com to schedule a demo today.