Trampoline Parks

The Best Ways to Transition from Old Software to New Software

So, you’ve finally decided to take the leap and upgrade to new software. Honestly, it’s about time. Old software can gum up the works of your business, or even lead to loss of crucial data. But, just because you know something’s wrong, it can take a while to get to the point to make a change. As behaviorists and psychologists explain, loss aversion rules many of us. Loss aversion refers to the idea that the pain of losing something is actually stronger than the joy of getting something. Essentially, we cling to what’s familiar. After all, the unknown is a lot scarier than the known: it could always get worse, right? But that’s negativity for you. Good on you for realizing that good things can come to those who make changes.

But, now that you’ve decided to make a switch, it’s important to do it right. There’s a reason we fear the unknown, after all.

Research

Before anything else, spend time researching your options. You might think you’re wasting time, but nothing feels more like a time-suck than discovering your new software actually doesn’t do what you thought. Examine your options with a list of your needs, and compare the two until you find the best fit. Cost, features, and support will all be worth understanding before you sign on the dotted line.

Plan

Once you’ve chosen new software, make a plan for how to make the transition as seamless as possible. Ask questions about how long the transition will take, how to transfer data from old to new software, and if it would be best for employees to be out of the office during the switch. Understand how the new software can impact all aspects of your business is important, but people are important too. Does the new software impact your accounting department, for example? Should you plan the transition during a slower season, or do you need it ASAP?

Communicate

How many of us have experienced a well-organized roll-out, and a poorly planned one? The differences are staggering in how long it takes to get employees up to speed, and the learning curve can affect everyone differently. Make sure everyone affected understands what’s going on, and incorporate training as soon as possible to minimize lost time.

Have a Training Plan

Set aside more time than you think you’ll need to effectively train everyone on staff. If your team understands the new software and all the new features, they’ll be able to help customers get back to having fun. Don’t assume the team will have time to train each other. Make time and you’ll be able to avoid issues with various levels of knowledge. Gameify the training if possible to make the new knowledge stick.

Follow Up

Check in with the key stakeholders affected by the new software as soon as possible. Questions can come up immediately, or during special circumstances. If your new software is able to track more data, make sure your team knows how important it is not to cut corners. Give people the space to learn, and they’ll reward you with a smoothly-run business.

You know you’ve got it made when you can’t imagine waiting so long to upgrade your software. If you want to learn more about new software and the capabilities you’re missing out on, give us a call to schedule a demo today.

Why Your Business Needs to Be Stored In The Cloud

Have you ever lost something important? Fires, floods, thieves. You name it, it’s happened. The worst part is losing things you can’t replace. Pictures of your kids, wedding rings, and family heirlooms can disappear in the blink of an eye. And while the cloud can’t backup your wedding ring, it can back up crucial information to the health of your business (so at least you could replace it). Keep reading to learn why you should back up your important business information to the cloud.

Disaster Recovery

Remember that flood we mentioned? Unfortunately, natural disasters are not as rare as we would like. And, they can impact your business life, just as hard as they can impact your home. If you’re storing your data locally, you’re putting all your eggs in one basket. With the cloud, your data is duplicated and stored in multiple locations in a region. That lowers your risk of losing important data, even if something were to happen in an area where one specific data center is located.

Availability

The cloud never sleeps. It’s always available for you, like a good dog. No matter if you’re on your phone or laptop, in your office or waiting for a flight in the airport. Having constant access to important data that you need to look at for meetings or business decisions is key to having an agile business. Don’t worry about a tech kicking a cable and unplugging it. Your data is available anywhere, anytime.

Scalability

You can easily grow your software infrastructure into emerging markets. If you've been looking at opening a new trampoline park in a new country, it’s so much easier to do with the cloud. Our trampoline park software can be deployed in a new market without a lot of the hassle you’d get with software that needs to be stored locally. You can easily duplicate and expand your business with the cloud.

If you want to learn more about how we can help your business grow, get in touch with us by calling 1 (888) 500-2618 or emailing us at sales@active8pos.com to schedule a demo.

Love is in the Air: Valentine's Day Marketing Ideas

Are you ready for Valentine’s Day? You may have dinner reservations all squared away, but we’re not asking about your personal life. Your business can get in on the fun of Valentine’s Day, too. And since businesses are people in the eyes of the law, we think a little Valentine’s Day activity is even more necessary. Keep scrolling to get some great (and easy) ideas of how to celebrate Valentine’s Day at your family entertainment center.

Spread the Love

Valentine’s Day can be a pricy affair, so sweeten the deal a smidge. Consider your target demographic, and think of ways to gently remind them of your park. Whether your patrons are young or just young at heart, you can stay at the forefront of their minds with the right moves.

Consider offering two for one deals (that are tailor-made for couples who want to get out of the house), and don’t miss the chance to make your signage or social media posts full of heart-eye emojis.

Other festive ideas may include softer sells, like just sending every customer on your email-list a Valentine. This is a holiday that nobody wants to be left out of. Sure, a Valentine from a local trampoline park may not be as desirable as one from their special person, but that doesn’t mean it won’t be appreciated. Extra points if you make it funny!

Consider your single friends on this #singleawarenessday. If your brand is less lovey and more boisterous, tailoring your marketing to single people may be better suited to your FEC. Show single people the love by offering something that makes being single less sad. Even consider throwing a Singles Day party.

Free cookies! The end. Just kidding. But, seriously, free cookies are a great way to catch the eye of someone scrolling through Instagram or driving past your trampoline park. Offering a free treat on Valentine’s Day helps the day stay a little special, and it’s a great way to give back to the people who help support your business!

Love isn’t always about romance, and Valentine’s Day seems a perfect opportunity to share love in more than one way. Consider offering some of the proceeds to a charity, to make you and your patrons’ hearts a little fuller.

If you don’t want to go the super-saccharine route, consider turning the holiday on its head. Encourage your Facebook and other social media friends to tell their worst date stories… ever. Of course, make sure to offer a chance to win a prize (to try and make that terrible date memory go away).

Or, there’s just the classic cardstock paper valentine. On Valetine’s Day, why not offer some colorful hearts for your raving fans to share? There are so many trampoline puns you can take advantage of, such as:

I flipping love you.

I’m head over heels for you.

I’d jump for joy if you’d go out with me.

You rate sky high with me.

You make my heart bounce.

Looking for more ideas and ways to improve your trampoline park business? Our family entertainment center point of sale software knows how to show you the love. Give us a call at 1 (888) 500-2618 or email us at sales@active8pos.com to learn more.

Happy Thanksgiving

This year, we’re going to keep our thankfulness short and sweet. There’s so much to this time of year, but we want to focus on what’s important today: gratitude.

Thank you to everyone we get to help and support every day. There is nothing so satisfying as helping good people succeed. We love being in your lives, and we can’t wait to see what next year has in store for us!

Now, back to the pie and the family and the napping.

P.S. If you do need anything, or are ready to switch out your old software for our state-of-the-art, holistic trampoline park point of sale system, give us a call at +1 (888) 500-2618. It’s so much easier than going out for Black Friday shopping, and a shiny new family entertainment center point of sale system is going to give you more bang for your buck—and may even help make you some!


How Often Do your Trampoline Park Necessities Need to Be Replaced?

If you’re new to the world of trampoline park ownership or management, it can seem a little daunting. Research shows how much you may need to budget to open a park, but there’s little information about how much you need to maintain a park after you’ve gotten it up and running. For example, how often do your trampoline park necessities like trampoline mats, springs, foam pit materials, and family entertainment center software need to be replaced? That’s where we come in. Keep reading to learn how often you’ll need to replace or upgrade some of your most necessary park items.

Foam Squares

Those bit foam cubes that cushion landings may look indestructible, but the little particles of dust they leave behind tell a different story. Each cube breaks down a little bit due to friction, but the damage also comes from how compacted they get inside the pit itself. As kids land in the foam pit, those cubes get pushed down.

That lack of air and increased friction causes them to break down faster. “Fluffing” the pit every once in a while can help maintain the cubes, and it’s easy. Just remove the foam cubes and let them air out. You should look at replacing those cubes every 1-3 years, depending on how well you’ve taken care of them.

Trampoline Mats

The mat is the part of the trampoline your customers see, so keeping them in beautiful, safe condition is crucial to maintaining customer loyalty. If your mats look ragged or have holes in them, expect customers to run for the hills.

Depending on how much wear your trampolines get, you should expect to change them every 2 years or so. This will ensure they’re bouncy and more safe.

Springs

If you’re missing springs, or they’re stretched out, that’s a telltale sign that the trampoline in question needs some help. Don’t let patrons jump until that trampoline is back in working order. Checking on your equipment regularly will help you understand how often heavy-duty supplies like springs need a refresher.

Trampoline Park Software

Now that you’ve budgeted to replace your major components every few years, get ready to relax. Our state-of-the-art family entertainment center point of sale software needs very little upkeep. We’re constantly tweaking and perfecting so you don’t have to. If you do have questions about new features or how to best utilize our trampoline park point of sale software, just give us a call.

Are you looking for more information regarding trampoline park software? Call us today at +1 (888) 500-2618 to chat with us.

Hustling: Photography Classes at Your Trampoline Park

Maybe you thought that owning and operating a trampoline park would be easy. Granted, in the right areas, it seems like the money doesn’t stop rolling in. But, depending on where you are located and how long you’ve been in business, you might notice a big difference in how busy your trampoline park is around this time of year. Trust us, it’s not a glitch in your family entertainment center software reports. It’s normal in a lot of markets.

The kids are back in school and it might be a little quiet. Like, a little too “are-there-ghosts-in-the-bathroom” quiet. But, have no fear because we’re here with another tip to keep you hustling. After all, success comes to people who are lucky, smart, and a little opportunistic. If you don’t see the patrons banging on the door like it’s Black Friday at Walmart, keep reading for another way to put your trampoline park to work for you.

A few months ago, we mentioned that you could host exercise classes at your trampoline park (keep scrolling down to find that post), but what if that’s not your idea of a good time? Finding other ways to keep your family entertainment center on top of people’s minds is key, so why not find some other way to get people in the door?

Photography classes and trampoline parks are perfectly-suited for each other.

Think about it. So many people are learning about photography these days. Whether it’s because they’re starting a business, taking more pictures of their children, or are aspiring influencers, there are more photographers than ever before. And they are looking for ways to learn and practice their skills.

Team up with a local photographer and offer up your location as a perfect place for photographers to practice capturing people in motion. They’ll be able to capture great shots of happy faces, and experiment with blur and other effects. Plus, you’ll be connecting with your community on a different level, which is really good for your reputation.

Don’t know any local photographers? A quick internet search can help you link up. Or, try the old fashioned way: someone you know probably is or knows a photographer who could use a few extra bucks teaching on the side. Keep us posted how it goes!

Interested in more ideas? Maybe just looking to upgrade your trampoline park software? Give us a call at +1 (888) 500-2618 to get the party started.

Labor Day is Coming!

 As you probably know, fall is coming. That means fewer kids and a dip in overall attendance until summer kicks back into gear. It's time to get ready for winter and upgrade your family entertainment center software (we can chat about that later)–but first there's one last hurrah.

Labor Day is a great time to throw a bash to thank your patrons for a great summer. Even if you treat the day as another "business-as-usual" day, it's important to make the most of it. Do you have all the food items you need? Do you have skid-free socks? Consider offering some items on sale to get them out the door before school really sinks in.

This is also a great time to remind your patrons about birthday parties (did we mention our birthday party booking software?) and other events they can hold at your trampoline park. Will you hand out coupons or encourage email sign-ups to stay in peoples' minds?

What are you doing to prepare your trampoline park for Labor Day? Tell us below!

If you want to learn more about the best trampoline park software in the biz, give us a call at 1 (888) 500-2618 to chat with a real, live person.

How to Photograph your Trampoline Park (For Ads, Websites, and Marketing)

There are few things more intimidating than picking up a camera when you've never experimented with photography before. Granted, nearly everyone has a camera attached to their phone these days, but that doesn't mean that you know how to wield a DSLR. Clicking one button on a smartphone is great for capturing memories, but those photos may not be high quality enough for your more professional needs, like advertising materials, marketing (like social media posts), and your website. Keep reading for some basic photography lessons to help you point and shoot your own trampoline park. Not looking for photo skills, but for trampoline park POS software? Jump to the bottom of this post.

Find your Subject

Identifying what you're going to be photographing sounds like common knowledge, but you'd be surprised how many people just wing it when it comes to photography. A DSLR takes beautiful pictures (if you know how to use it), but the best photographs also have a great subject that is interesting. That means that plotting out what you want to focus on is very important. Think about your customer and what they want to see from your family entertainment center. If you can set yourself apart from the competition, make sure to highlight that!

Lighting

For many trampoline parks or family entertainment centers, we have a limited range of lighting. That's totally fine. Understanding that your trampoline park isn't an intimate restaurant will help you shoot it. Those bright lights can help show off all the colors and design of your park, so make sure everything is clean and organized. Clean windows and make sure everything looks in good repair, because bright lights won't let you hide anything.

Having bright lights can also help you photograph everything clearly, since darker locations require more time to photograph. We won't go into it here, but you have a less chance of blurry photos when you have plenty of light. Right on!

Focus

Twist the lens of your camera to focus, and make sure to check your photos as you go. Sometimes you think what you want is in focus, but it's actually not. If you aren't comfortable shooting manually, switch your camera to Automatic Focus so you can save yourself a lot of hassle. 

Take a lot of photos to make sure you have options. Shoot from far away, but include some closeups, too. Understanding the scale of your park can be really helpful for customers, as can seeing the details of food and other features you offer.

People

Including models into your pictures can help people understand the scale of your park but, more importantly, how much fun they could have there. Have family and friends over to jump for an hour or two, and snap away. Make sure to catch some cool moves and smiling faces! People connect to photographs with people in them, so if you can offer some of these, do it!

Ultimately, photography is so much more accessible than it used to be. You don't need a darkroom in your basement, and you've had plenty of practice with your smartphone camera. Just take it to the next level when you're working on business, and enjoy yourself. 

If you're still looking for information, searching the internet for tutorials can bring you a lot of good options. Just don't let yourself get overwhelmed and remember to ask around. You might know a photographer who will shoot your family entertainment center on the cheap.

Got the photos under control, but don't have good trampoline park point of sale software? Call us today at 1 (888) 500-2618 to talk about what we can offer.

 

 

Back to School

There are so many good things about back-to-school season. Cooler weather is on its way, and it's a great time to re-evaluate what's working for you. Even though we've long forgotten about our New Year's Resolutions, the first cool breeze of fall pulls us right back into the mood of setting goals and starting over. The busy summer months will soon be slower autumn days, with busy weekends and birthday parties keeping our parks full. It's a good time to make sure your birthday party booking software is up to snuff, and that your trampoline park point of sale system is updated. Transitioning out of summer mode shouldn't be challenging! In fact, it should be fairly simple and straightforward (especially when it comes to your trampoline park POS, which is why we're here for you). Just put on some upbeat music and get ready to crank out your to-do list.

Schedule Maintainance

Finding a good time to fit maintenance into the summer schedule can be tricky, because you don't want to eat into the busiest time of the year. If there's an emergency, that's different, of course. But, preparing in the downtime can help next summer go more smoothly. Fall is a great time to fix up leaky sinks and refresh the foam pit. Think about if anything needs a new coat of paint or replacing.

Switch it Up

Now is a good time to start thinking about big projects, too. If you've always been planning on adding a ropes course or making connections with people who could teach classes at your trampoline park, now is a good time to set those plans in motion. Brainstorm with your team about what works, and what could be working better. 

Stay Busy

Ultimately, it's important to stay busy and keep yourself motivated during the school year slow down. Relax and reflect on what went well this summer. Celebrate your accomplishments. Then, make sure to dig in again before you hit a slump.

If you're ready to level-up your point of sale software, you know who to call. Dial +1 (888) 500-2618 to talk to us about how we can help your family entertainment center run smoothly.

 

 

Exercise Classes at Your Trampoline Park

There's a certain kind of comfort in doing what is normal–what is expected of you. When people walk into your trampoline park, they probably expect a few things: trampolines (very important at a trampoline park), snacks, and brightly colored padded walls to keep everyone safe. Though they won't necessarily see it, they probably also expect smooth transactions (brought to you by the best family entertainment center point of sale software). 

Whoever said you can't branch out though? Everything, even the trampoline park POS can be tweaked and tailored to what you want.

One of the things we love about trampoline parks is that they truly can become what you want them to be. You can switch up the music to appeal to younger kids or older teens. You can addd basketball hoops, foam pits, dodgeball courts, etc. Or you can offer services that people wouldn't have though of, but that get them excited to come see you.

For example, exercise classes might not seem a natural fit at a trampoline park. But, what if you set aside a few hours a week in one corner of the park and see what happens? Call a fitness instructor who is excited about trying something new and rustle up a group of people who are ready to get their endorphins going. Your instructor might even want to bring a scheduled class to your park, which means you'll already have a test group ready to go.

When it comes to your trampoline park, how do you think outside the box?

If you're looking for the best trampoline park point of sale software in the biz, call us today at 1 (888) 500-2618.