Trampoline Park Software

Booking Birthday Parties

What differentiates good businesses from great businesses? Being able to anticipate clients’ needs. It gets harder and harder to impress clients, because expectations are rising. We expect flawless customer service, great packaging, and personality from the companies we buy from. And, when it comes to customer service, we want you to have all the best tools to wow your clients.

When your customers are looking to book a birthday party, they have their minds on a million different things. They have a guest list to confirm, food and drinks to order, scheduling conflicts to account for, and so much more. If things are too hard, you may lose customers halfway through the booking procedure, and they could change their mind entirely about where to host the party. Plus, trampoline parks also require safety waivers, which is just one more thing to do. So, the easier you make booking a birthday party for them, the better.

Watch the short video below to see just how easy we make booking a birthday party with our trampoline park software. We go over the entire process of navigating your site to book a party, step-by-step. From choosing a date and time, checking availability, picking the party details, identifying the guest of honor, ordering food, booking the event room, choosing optional add-ons (like socks and wristbands), and taking a deposit payment, our birthday party booking software makes it simple. Phew. It’s almost like this software does everything for you.

Check it out.

Interested? Intrigued? Get in touch with us to learn more or schedule a demo. Email us at sales@active8pos.com or give us a call at +1 (888) 500-2618.

More Money, More Problems

Even though most money transactions seem to be digital these days, there are still those holdouts. People use cash for emergency transactions, to give their credit cards a rest, and because they just like the feel of paper leaving their wallets (anyone else?).

And, everyone knows that counting the cash drawer is one of the most tedious aspects of closing up every night. Thankfully, we just made that step easier for you. Counting the cash drawer is now easier and intuitive, so anyone can do it. Now, if only we could make those credit card fees go away…

Watch the video below to see exactly how our cash count function works.

If you want to learn more about how easy our trampoline park software is to use, give us a call at (888) 500-2618 to schedule a demo.

The Best Ways to Transition from Old Software to New Software

So, you’ve finally decided to take the leap and upgrade to new software. Honestly, it’s about time. Old software can gum up the works of your business, or even lead to loss of crucial data. But, just because you know something’s wrong, it can take a while to get to the point to make a change. As behaviorists and psychologists explain, loss aversion rules many of us. Loss aversion refers to the idea that the pain of losing something is actually stronger than the joy of getting something. Essentially, we cling to what’s familiar. After all, the unknown is a lot scarier than the known: it could always get worse, right? But that’s negativity for you. Good on you for realizing that good things can come to those who make changes.

But, now that you’ve decided to make a switch, it’s important to do it right. There’s a reason we fear the unknown, after all.

Research

Before anything else, spend time researching your options. You might think you’re wasting time, but nothing feels more like a time-suck than discovering your new software actually doesn’t do what you thought. Examine your options with a list of your needs, and compare the two until you find the best fit. Cost, features, and support will all be worth understanding before you sign on the dotted line.

Plan

Once you’ve chosen new software, make a plan for how to make the transition as seamless as possible. Ask questions about how long the transition will take, how to transfer data from old to new software, and if it would be best for employees to be out of the office during the switch. Understand how the new software can impact all aspects of your business is important, but people are important too. Does the new software impact your accounting department, for example? Should you plan the transition during a slower season, or do you need it ASAP?

Communicate

How many of us have experienced a well-organized roll-out, and a poorly planned one? The differences are staggering in how long it takes to get employees up to speed, and the learning curve can affect everyone differently. Make sure everyone affected understands what’s going on, and incorporate training as soon as possible to minimize lost time.

Have a Training Plan

Set aside more time than you think you’ll need to effectively train everyone on staff. If your team understands the new software and all the new features, they’ll be able to help customers get back to having fun. Don’t assume the team will have time to train each other. Make time and you’ll be able to avoid issues with various levels of knowledge. Gameify the training if possible to make the new knowledge stick.

Follow Up

Check in with the key stakeholders affected by the new software as soon as possible. Questions can come up immediately, or during special circumstances. If your new software is able to track more data, make sure your team knows how important it is not to cut corners. Give people the space to learn, and they’ll reward you with a smoothly-run business.

You know you’ve got it made when you can’t imagine waiting so long to upgrade your software. If you want to learn more about new software and the capabilities you’re missing out on, give us a call to schedule a demo today.

Why Your Business Needs to Be Stored In The Cloud

Have you ever lost something important? Fires, floods, thieves. You name it, it’s happened. The worst part is losing things you can’t replace. Pictures of your kids, wedding rings, and family heirlooms can disappear in the blink of an eye. And while the cloud can’t backup your wedding ring, it can back up crucial information to the health of your business (so at least you could replace it). Keep reading to learn why you should back up your important business information to the cloud.

Disaster Recovery

Remember that flood we mentioned? Unfortunately, natural disasters are not as rare as we would like. And, they can impact your business life, just as hard as they can impact your home. If you’re storing your data locally, you’re putting all your eggs in one basket. With the cloud, your data is duplicated and stored in multiple locations in a region. That lowers your risk of losing important data, even if something were to happen in an area where one specific data center is located.

Availability

The cloud never sleeps. It’s always available for you, like a good dog. No matter if you’re on your phone or laptop, in your office or waiting for a flight in the airport. Having constant access to important data that you need to look at for meetings or business decisions is key to having an agile business. Don’t worry about a tech kicking a cable and unplugging it. Your data is available anywhere, anytime.

Scalability

You can easily grow your software infrastructure into emerging markets. If you've been looking at opening a new trampoline park in a new country, it’s so much easier to do with the cloud. Our trampoline park software can be deployed in a new market without a lot of the hassle you’d get with software that needs to be stored locally. You can easily duplicate and expand your business with the cloud.

If you want to learn more about how we can help your business grow, get in touch with us by calling 1 (888) 500-2618 or emailing us at sales@active8pos.com to schedule a demo.

Customer Service: The Ultimate Goal

Customer service doesn’t come up very often in the news, unless it seems to be a customer service problem. Scandals can follow certain banks, businesses, and CEOs for years. And, even more recently, bloggers and “influencers” have found their reputations ruined by false claims or shady behavior. In the days of viral content and all-knowing social networks, it’s difficult to hide your bad behavior from the world. We always tend to find out, even if it’s just the reputation you have with your neighbors and customers.

Once you’ve lost someone’s trust, it’s so hard to get it back.

That’s why we try to help you offer the best customer service available, with our streamlined, all-in-one point of sale software system. Obviously, we can’t train your employees to give five-star service every minute of every day (we wish we could!), but we know how much easier work can be when tools WORK. Minimize frustrations for your employees with clear systems and top-notch birthday party booking software. You know you want it.

If you’re sick and tired of your point of sale system not being easy to use, breaking down, or just plain not making your business better, it’s time to get in touch. Call us at 1 (888) 500-2618 or email us at sales@active8pos.com to learn more about our trampoline park booking software.

Love is in the Air: Valentine's Day Marketing Ideas

Are you ready for Valentine’s Day? You may have dinner reservations all squared away, but we’re not asking about your personal life. Your business can get in on the fun of Valentine’s Day, too. And since businesses are people in the eyes of the law, we think a little Valentine’s Day activity is even more necessary. Keep scrolling to get some great (and easy) ideas of how to celebrate Valentine’s Day at your family entertainment center.

Spread the Love

Valentine’s Day can be a pricy affair, so sweeten the deal a smidge. Consider your target demographic, and think of ways to gently remind them of your park. Whether your patrons are young or just young at heart, you can stay at the forefront of their minds with the right moves.

Consider offering two for one deals (that are tailor-made for couples who want to get out of the house), and don’t miss the chance to make your signage or social media posts full of heart-eye emojis.

Other festive ideas may include softer sells, like just sending every customer on your email-list a Valentine. This is a holiday that nobody wants to be left out of. Sure, a Valentine from a local trampoline park may not be as desirable as one from their special person, but that doesn’t mean it won’t be appreciated. Extra points if you make it funny!

Consider your single friends on this #singleawarenessday. If your brand is less lovey and more boisterous, tailoring your marketing to single people may be better suited to your FEC. Show single people the love by offering something that makes being single less sad. Even consider throwing a Singles Day party.

Free cookies! The end. Just kidding. But, seriously, free cookies are a great way to catch the eye of someone scrolling through Instagram or driving past your trampoline park. Offering a free treat on Valentine’s Day helps the day stay a little special, and it’s a great way to give back to the people who help support your business!

Love isn’t always about romance, and Valentine’s Day seems a perfect opportunity to share love in more than one way. Consider offering some of the proceeds to a charity, to make you and your patrons’ hearts a little fuller.

If you don’t want to go the super-saccharine route, consider turning the holiday on its head. Encourage your Facebook and other social media friends to tell their worst date stories… ever. Of course, make sure to offer a chance to win a prize (to try and make that terrible date memory go away).

Or, there’s just the classic cardstock paper valentine. On Valetine’s Day, why not offer some colorful hearts for your raving fans to share? There are so many trampoline puns you can take advantage of, such as:

I flipping love you.

I’m head over heels for you.

I’d jump for joy if you’d go out with me.

You rate sky high with me.

You make my heart bounce.

Looking for more ideas and ways to improve your trampoline park business? Our family entertainment center point of sale software knows how to show you the love. Give us a call at 1 (888) 500-2618 or email us at sales@active8pos.com to learn more.

January: The Free Trial Month

When the clock strikes midnight, and the calendar moves over to the new year, do you get a little thrill of panic? You’re not alone. And, instead of worrying about all those resolutions you made (and how they’re maybe not going so well) it’s time to take control again.

By ignoring January, that is.

Who cares if you spent your precious January weekends binge-watching the new season of Grace & Frankie? There’s no reason to stress or give up on what you want to do. Every day is an opportunity to start over and put time and effort into what you WANT. Your family entertainment center may take time and planning, but it will get there. As long as you keep working.

So, if January didn’t go as planned, don’t sweat it. Keep putting energy into making your dreams a reality. You might need to reevaluate what you’re doing, but that’s all part of the fun.

Are you interested in learning more about how we can help make your trampoline park a success? Our trampoline park point of sale software can help you earn more money. Get in touch with us by emailing us at sales@active8pos.com or call us at +1 (888) 500-2618.

Happy Holidays

*Warning: Sappy content ahead*

We just want to take a minute and express our gratitude for all of you. Whether you’ve been a customer for a long time, a friend for a short time, or are just here for the first time ever, we are so thankful for the people in our lives. Who knew that trampoline park point of sale software could bring so many people together? You make our lives better, and we can’t say thank you enough.

This time of year can be a little crazy, and we all can get wrapped up in the shopping or distracted by the long to-buy lists. And while we don’t mind showing our appreciation through gifts, that’s not really what it’s about, is it? And while we wish it were about the family entertainment center software, we know that’s not it, either.

We are truly so happy to be here, working with each and every one of you. So thank you. We’re so excited to move forward with you, and meet even more of you, in the new year.

P.S. If you need anything, don’t hesitate to reach out. Call us at +1 (469) 654-4357 for support or +1 (888) 500-2618 if you want to learn more about our trampoline park pos software.

New Launches!

Well well well, the Active8 family is growing so fast we might need to buy another minivan to get to the Grand Canyon. Do you see an Active8 POS-user in your neighborhood? Click through to see some of our newest launches!

Flight Deck - Arlington

Flight Deck - Ft Worth

Altitude - Malaga (Spain)

Altitude - Round Rock

Altitude - Richardson

TZ Bend

Airdrenaline Park

Yes, you could say we’ve been busy the last month and a half. In fact, some might say that our schedule rivals that of Santa Claus (though we’d NEVER be so bold). So, if your trampoline park booking software is acting up, your family entertainment center point of sale software is slower than a day at the DMV, or your trampoline park pos software is just straight up busted, you know what to do.

Give us a call at +1 (888) 500-2618 or email us at sales@active8pos.com to schedule a demo of the best trampoline park point of sale software in the biz.

New Year, New Business Goals

Ah, the last day of November, which means that the shopping panic will surely strike us all right in the heart tomorrow morning. The holidays are truly upon us, and we hope you’re out enjoying yourself instead of stressing about how you missed all the Black Friday sales. Maybe you’re like us and just taking a few extra jumps at the family entertainment center to blow off steam.

Instead of worrying about shopping, take some time to plan out how your 2019 is going to go. And, chances are that you’ve taken the time to understand your market, scope out the competition, and solidify your business plan already. But, does your three- or five-year plan have all the details you want to focus on this year? Take some time to dial in what you will work on this year in order to reach those goals. Keep reading to see some great suggestions and get your brain working.

  • Adopt new equipment or technology

    We promise that we didn’t choose this one just because we make the best trampoline park point of sale software on the market. Hand-to-our-heart, upgrading your technology or equipment can help you get the edge on your competitors. And, the nicer and safer your park looks, the happier customers will be. So, take a look around and see if you need to upgrade foam cubes, dodgeball balls, trampoline springs, tables, or anything else that isn’t doing it for you.

    Of course, you should look at your point of sale software and birthday party booking software. If it’s a hassle to use, isn’t intuitive, or makes your life harder, you’re wasting time on a tool that isn’t cutting it. We believe that tools should be adjusted to the task at hand, and not the other way around. We make your park run smoothly, so you can get back to your other tasks.

  • Reach new target audiences

    If you know there are customers out there that haven’t visited you, this may be the year to find them. Whether you hire a consultant or experiment with social media marketing, finding new customers is a great way to grow your business.

  • Improve employee benefits

    If you’re just starting out, you may not have the ability to give your employees the raise they deserve. But, that doesn’t mean that you can’t give them anything. Providing leadership training can help them boost their resume, and snacks in the break room can help them stay in a people-pleasing mood.

  • Develop your long-term plan

    If you don’t have a five-year plan for your business, it’s time to sit down and get serious. Prevent mistakes by having a clear roadmap for the future, and make sure everyone involved is on the same page. You can include a plan for retaining customers through stellar customer service, boost your PR by being involved in the community, and how to increase revenue.

  • Improve your finances

    Be strict with your expenses, and separate all business expenses from your personal ones (if you haven’t already). Look at expenses that bring your business down and brainstorm ways to improve that area. For example, if you are constantly throwing out food that doesn’t sell, order less, or donate that food to a non-profit. You may even find some tax benefits you overlooked before.

No matter what you do, having a clear framework will help you move toward your goals in 2019. If you want to learn more about our trampoline park pos and how we can help you grow your business in 2019, give us a call at 1 (888) 500-2618 today.