Trampoline Park Snack

Booking Birthday Parties

What differentiates good businesses from great businesses? Being able to anticipate clients’ needs. It gets harder and harder to impress clients, because expectations are rising. We expect flawless customer service, great packaging, and personality from the companies we buy from. And, when it comes to customer service, we want you to have all the best tools to wow your clients.

When your customers are looking to book a birthday party, they have their minds on a million different things. They have a guest list to confirm, food and drinks to order, scheduling conflicts to account for, and so much more. If things are too hard, you may lose customers halfway through the booking procedure, and they could change their mind entirely about where to host the party. Plus, trampoline parks also require safety waivers, which is just one more thing to do. So, the easier you make booking a birthday party for them, the better.

Watch the short video below to see just how easy we make booking a birthday party with our trampoline park software. We go over the entire process of navigating your site to book a party, step-by-step. From choosing a date and time, checking availability, picking the party details, identifying the guest of honor, ordering food, booking the event room, choosing optional add-ons (like socks and wristbands), and taking a deposit payment, our birthday party booking software makes it simple. Phew. It’s almost like this software does everything for you.

Check it out.

Interested? Intrigued? Get in touch with us to learn more or schedule a demo. Email us at sales@active8pos.com or give us a call at +1 (888) 500-2618.

Why Your Business Needs to Be Stored In The Cloud

Have you ever lost something important? Fires, floods, thieves. You name it, it’s happened. The worst part is losing things you can’t replace. Pictures of your kids, wedding rings, and family heirlooms can disappear in the blink of an eye. And while the cloud can’t backup your wedding ring, it can back up crucial information to the health of your business (so at least you could replace it). Keep reading to learn why you should back up your important business information to the cloud.

Disaster Recovery

Remember that flood we mentioned? Unfortunately, natural disasters are not as rare as we would like. And, they can impact your business life, just as hard as they can impact your home. If you’re storing your data locally, you’re putting all your eggs in one basket. With the cloud, your data is duplicated and stored in multiple locations in a region. That lowers your risk of losing important data, even if something were to happen in an area where one specific data center is located.

Availability

The cloud never sleeps. It’s always available for you, like a good dog. No matter if you’re on your phone or laptop, in your office or waiting for a flight in the airport. Having constant access to important data that you need to look at for meetings or business decisions is key to having an agile business. Don’t worry about a tech kicking a cable and unplugging it. Your data is available anywhere, anytime.

Scalability

You can easily grow your software infrastructure into emerging markets. If you've been looking at opening a new trampoline park in a new country, it’s so much easier to do with the cloud. Our trampoline park software can be deployed in a new market without a lot of the hassle you’d get with software that needs to be stored locally. You can easily duplicate and expand your business with the cloud.

If you want to learn more about how we can help your business grow, get in touch with us by calling 1 (888) 500-2618 or emailing us at sales@active8pos.com to schedule a demo.

Customer Service: The Ultimate Goal

Customer service doesn’t come up very often in the news, unless it seems to be a customer service problem. Scandals can follow certain banks, businesses, and CEOs for years. And, even more recently, bloggers and “influencers” have found their reputations ruined by false claims or shady behavior. In the days of viral content and all-knowing social networks, it’s difficult to hide your bad behavior from the world. We always tend to find out, even if it’s just the reputation you have with your neighbors and customers.

Once you’ve lost someone’s trust, it’s so hard to get it back.

That’s why we try to help you offer the best customer service available, with our streamlined, all-in-one point of sale software system. Obviously, we can’t train your employees to give five-star service every minute of every day (we wish we could!), but we know how much easier work can be when tools WORK. Minimize frustrations for your employees with clear systems and top-notch birthday party booking software. You know you want it.

If you’re sick and tired of your point of sale system not being easy to use, breaking down, or just plain not making your business better, it’s time to get in touch. Call us at 1 (888) 500-2618 or email us at sales@active8pos.com to learn more about our trampoline park booking software.

The Slow Season: The Best Time to Test and ReTool

You may be thinking that summer is the best time of year for your trampoline park or family entertainment center, but how much would you like being busy every moment of every day of your life? We need sleep, guys.

And even though you may be wandering around your park and thinking of pulling in people off the street, restrain yourself and keep reading. We have a few reasons why you may love this time of year after all.

The Slow Season

A slow season is a great time to re-calibrate. When we’re busy, we often react to issues and problems. We don’t have time to think or analyze. This can feel like we’re getting plenty done, but is it being done well? Nobody wants to feel like a short-order cook.

In fact, taking time to analyze why you’ve done things a certain way is the best way to illuminate what you’re doing right, and what you can fix. This is the time to check in with employees, ask questions, and test theories you were too busy to try before.

It’s a great time to update your website too. Make sure your hours are listed, and the phone number links correctly so people can click and call when they find your site on their mobile devices. Also, check to make your location is clear and your photographs look professional. If they don’t, it’s a good time to update them.

If your sad old point of sale system is barely limping along, it’s time for an upgrade. The last think your business needs is an out-of-date system that crashes or doesn’t work properly. Your birthday party booking software should make your life easier, not harder. Plus, did you know that Active8 can help streamline your entire system?

Keep yourself busy, test theories, reorganize, and ask your employees what they think could be improved. If you’re ready to upgrade your family entertainment center point of sale system, well, we can help with that. Call us at 1 (888) 500-2618 to learn more and schedule a demo today.

Last Minute 4th of July Ideas You Can Implement Today

So, you just barely realized it's a holiday week. It's way too late to do anything fun, right? Wrong.

Keep reading for some last-minute ideas you can use to turn the 4th of July into a great opportunity for you.

Fireworks get all of the attention during Independence Day festivities, but there are so many people who don't get hyped on explosions in the sky. Offer a discount for families with young children (who might be scared of the loud noises and lights) to give them a good reason to pass up fireworks in the park.

Alternatively, you might want to keep it simple and light off approved fireworks in your parking lot on Wednesday. There are a lot of people who would like to celebrate, but don't want to deal with the hassle of parking a mile away and walking to a nearby park. Consider buying some sparklers and smaller fireworks to put on a show, and really boost the goodwill for future customers.

Last, don't be afraid to advertise! Blast your plans on social media, and print out a sign to post over the next few days at your location. Make sure it's big, bright, and gets the point across.

Happy Independence Day, everyone!

Updates and New Parks: June

Summer always seems to fly by quickly, but this summer has been especially busy for us here at Active8 POS. We've been traveling all over the world helping companies transition to our trampoline park software and even have facilitated some new park openings, too.

Here's what we've been up to lately:

  • Inflatable Planet is our first inflatables park, and we're so happy to have helped them launch their first location in Newcastle. We're branching out from trampoline parks, and can't wait to see how they use our software to bring more bouncing to England. They have five more locations in the works, so keep your eyes peeled for more Inflatable Planets.
  • We helped Planet 3 launch a new location in the early part of May, and we already have another location in the works!

  • Did you attend IATP's 2nd Annual European Conference & Trade Show? We met so many of you, and had a blast making connections in the international trampoline park community. If you missed it, we look forward to seeing you at the next meet up!

As always, if you're looking to up your game with the best point of sale software in the trampoline park business, give us a call today.

How to Get Your Employees to Feel Invested

Memorial Day signals the real beginning of spring for so many kids throughout the country. Summer vacation is close, and might already be in full swing in your neighborhood. It's a big day for barbecuing and getting ready for summer. So, with the Memorial Day dust settled, how did you feel about your first trampoline park's foray into summer? Maybe you're looking to upgrade your Trampoline Park Point of Sale Software. (If you are, we can help.) But, if you're looking for improvements from your employees, keep reading to learn how to help them feel more invested in what you do.

Make Work Fun

Having a good team that gets along can make all the difference between happy employees and workers who can't wait to punch out. Encouraging your team to get along with a quick get-to-know-you game or party can help them like coming to work a little more. They might not show how happy they are on the outside, but getting a chance to learn a little about each other can really help down the road when they need to switch shifts or pass the time on a quiet morning.

Game-ify It

Encourage good work ethic by showing employees that their extra efforts won't go unrewarded. You don't need to offer a huge bonus to make it worth their while. Buy a gift card every once in a while and have a competition. Who can sell the most grippy socks in a week? Who can make the perfect ice cream cone swirl? 

If you're looking for Trampoline Park Software, Trampoline Park POS, or Birthday Party Booking Software for your trampoline park give us a call at +1 (888) 500-2618 today to learn more about Active8 POS.

Trampolines and Health: Duh, They're Good for You

It shouldn't be ground-breaking news that jumping on a trampoline is good for your health, but it's always a nice reminder for those of us less inclined to visit the gym. Heck, even for those of us who do like the gym it's nice to switch up your routine and avoid hitting that dreaded plateau. What? You think we spend all our time making Trampoline Park Software? We have to stay fit, too!

So, read on for a few reasons why hitting the trampoline park might just be as good as hitting the gym.

It's better cardio than running, especially if you worry about your knees. Repeatedly hitting the pavement is really stressful on joints, especially knees. Some lower-impact exercises include swimming and jumping on a trampoline (because the trampoline absorbs some of the shock). Who's going to try incorporating trampoline exercise classes into their schedules? Us. 

It's good for your lymphatic system. Studies show that jumping or "rebounding" on a small trampoline can do wonders for that little-talked-about lymphatic system. Essentially, our lymph circulates throughout our bodies just like blood to remove waste, but without a pump. So how does it move without an organ like the heart to pump? It relies on gravity & muscle contractions, but jumping can really help the whole process along. Here's a sample trampoline routine from LiveStrong.com.

It's fun. You can force yourself to go to yoga, pilates, or Crossfit but if you don't like it, you're not really going to go very often (or try hard). One of the biggest things that trampolines have going for them is the FUN factor. We think this is why trampoline parks are growing so fast. This article mentions a study where people even reported being less physically exhausted after jumping on a trampoline. Even though they reached the same level of intensity, they reported it as being less difficult (probably because it's so fun). Sounds pretty cool to us!

Time to go bounce!

P.S. Looking to learn more about our Trampoline Park POS Software (or Trampoline Park Point Of Sale Software)? Hit the "Contact" button at the top of the page.

 

 

 

How to Throw an Awesome Grand Opening Event

Getting to the place where you're finally ready to open up shop might seem like a lifetime away, but before you know it the day has arrived. You've built, painted, hired employees, got your trampoline park pos software running, and it's finally time to let the neighborhood know you're in town for a good time. 

But before you throw open the doors, take some time to make your Grand Opening work hard for you. Because nothing's worse than spending a lot of money on food and monkeys for guests to take selfies with when the guests never come back! Though, on second thought, we can't really see a downside to spending some time with a cool monkey.

Keep reading for tips on how to have a successful family event center grand opening!

Know Your Goals

To make money. Done. 

Right? Wrong.

If you just wanted to make money, you would have picked something else to do. Family Entertainment Centers require a little extra oomph because the product you're selling is FUN.

Know Your Audience and How they Fit with Your Goals

So, your number one goal might be to make money, but you need to do a little bit more to get there. Goal #1 should be to make sure everyone is having a good time at your grand opening. That means fun games, good food, great music, and plenty of time sampling the trampolines. 

But Goal #2 should support that. For example, you're probably trying to convince people to become repeat visitors at your trampoline park. Yes, they need to have fun, but they also need another push to get them to change their regular routine (why go to that scary park with rusty swings when you could hit up the trampoline park?). Consider offering a great deal to people who attend your grand opening, like a 50% off coupon or a 2-for-1 deal to be used in the future. 

Think long term, too. Try to collect email addresses so you can keep customers apprised of your discount nights, fun parties, and menu updates via your newsletter. It's easy. Just tell people all the cool information they'll receive in your newsletter, and offer an immediate incentive to sign up. Consider giving away gift cards for free jump days or free Birthday Parties (you'll already have the birthday party booking software) through a raffle. Who doesn't love free stuff?

With that in mind, make sure everyone leaves with a little something to remember you by. A little treat for the road goes a long way and will keep you in their minds for a bit longer.

What do you think? Did we miss anything important when it comes to your family entertainment center's grand opening? Don't tell us you need trampoline park software or FEC software because we've got you covered!

 

The ONE THING You Need to Do In Europe

Oh yeah, we know we got you with that clickbait headline. We can't stand feeling left out in the cold (thank you, Meghan Markle & your royal wedding for making us read gossip mags again), so why not give it a whirl ourselves? 

There actually is one thing you need to do next time you're in Europe (possibly between May 20th and 22nd). Yes, it's trampoline park-related. Yes, it's fun. Yes, it's International Association of Trampoline Parks Goes to Europe!

Seriously, we are so excited for IATP's  2nd Annual European Conference & Trade Show this May. We're looking forward to meeting more industry newbies, and catching up with some of our colleagues who have been there from the beginning. Also, we're not mad that it gives us the excuse to visit amazing Amsterdam.

There will be plenty of opportunities to network, learn, and eat! We can't wait to meet more trampoline park owners, operators, and people just looking to get into the industry. Learn more about the conference right here and let us know if you're planning on coming in the comments below.

Have questions about trampoline park software, trampoline park point of sale software, or trampoline park pos (it's the same thing as before, hint hint)? Just click "Contact" at the top of the page and we'll answer all of your questions.