New Business Tips

The Best Ways to Transition from Old Software to New Software

So, you’ve finally decided to take the leap and upgrade to new software. Honestly, it’s about time. Old software can gum up the works of your business, or even lead to loss of crucial data. But, just because you know something’s wrong, it can take a while to get to the point to make a change. As behaviorists and psychologists explain, loss aversion rules many of us. Loss aversion refers to the idea that the pain of losing something is actually stronger than the joy of getting something. Essentially, we cling to what’s familiar. After all, the unknown is a lot scarier than the known: it could always get worse, right? But that’s negativity for you. Good on you for realizing that good things can come to those who make changes.

But, now that you’ve decided to make a switch, it’s important to do it right. There’s a reason we fear the unknown, after all.

Research

Before anything else, spend time researching your options. You might think you’re wasting time, but nothing feels more like a time-suck than discovering your new software actually doesn’t do what you thought. Examine your options with a list of your needs, and compare the two until you find the best fit. Cost, features, and support will all be worth understanding before you sign on the dotted line.

Plan

Once you’ve chosen new software, make a plan for how to make the transition as seamless as possible. Ask questions about how long the transition will take, how to transfer data from old to new software, and if it would be best for employees to be out of the office during the switch. Understand how the new software can impact all aspects of your business is important, but people are important too. Does the new software impact your accounting department, for example? Should you plan the transition during a slower season, or do you need it ASAP?

Communicate

How many of us have experienced a well-organized roll-out, and a poorly planned one? The differences are staggering in how long it takes to get employees up to speed, and the learning curve can affect everyone differently. Make sure everyone affected understands what’s going on, and incorporate training as soon as possible to minimize lost time.

Have a Training Plan

Set aside more time than you think you’ll need to effectively train everyone on staff. If your team understands the new software and all the new features, they’ll be able to help customers get back to having fun. Don’t assume the team will have time to train each other. Make time and you’ll be able to avoid issues with various levels of knowledge. Gameify the training if possible to make the new knowledge stick.

Follow Up

Check in with the key stakeholders affected by the new software as soon as possible. Questions can come up immediately, or during special circumstances. If your new software is able to track more data, make sure your team knows how important it is not to cut corners. Give people the space to learn, and they’ll reward you with a smoothly-run business.

You know you’ve got it made when you can’t imagine waiting so long to upgrade your software. If you want to learn more about new software and the capabilities you’re missing out on, give us a call to schedule a demo today.

New Year, New Business Goals

Ah, the last day of November, which means that the shopping panic will surely strike us all right in the heart tomorrow morning. The holidays are truly upon us, and we hope you’re out enjoying yourself instead of stressing about how you missed all the Black Friday sales. Maybe you’re like us and just taking a few extra jumps at the family entertainment center to blow off steam.

Instead of worrying about shopping, take some time to plan out how your 2019 is going to go. And, chances are that you’ve taken the time to understand your market, scope out the competition, and solidify your business plan already. But, does your three- or five-year plan have all the details you want to focus on this year? Take some time to dial in what you will work on this year in order to reach those goals. Keep reading to see some great suggestions and get your brain working.

  • Adopt new equipment or technology

    We promise that we didn’t choose this one just because we make the best trampoline park point of sale software on the market. Hand-to-our-heart, upgrading your technology or equipment can help you get the edge on your competitors. And, the nicer and safer your park looks, the happier customers will be. So, take a look around and see if you need to upgrade foam cubes, dodgeball balls, trampoline springs, tables, or anything else that isn’t doing it for you.

    Of course, you should look at your point of sale software and birthday party booking software. If it’s a hassle to use, isn’t intuitive, or makes your life harder, you’re wasting time on a tool that isn’t cutting it. We believe that tools should be adjusted to the task at hand, and not the other way around. We make your park run smoothly, so you can get back to your other tasks.

  • Reach new target audiences

    If you know there are customers out there that haven’t visited you, this may be the year to find them. Whether you hire a consultant or experiment with social media marketing, finding new customers is a great way to grow your business.

  • Improve employee benefits

    If you’re just starting out, you may not have the ability to give your employees the raise they deserve. But, that doesn’t mean that you can’t give them anything. Providing leadership training can help them boost their resume, and snacks in the break room can help them stay in a people-pleasing mood.

  • Develop your long-term plan

    If you don’t have a five-year plan for your business, it’s time to sit down and get serious. Prevent mistakes by having a clear roadmap for the future, and make sure everyone involved is on the same page. You can include a plan for retaining customers through stellar customer service, boost your PR by being involved in the community, and how to increase revenue.

  • Improve your finances

    Be strict with your expenses, and separate all business expenses from your personal ones (if you haven’t already). Look at expenses that bring your business down and brainstorm ways to improve that area. For example, if you are constantly throwing out food that doesn’t sell, order less, or donate that food to a non-profit. You may even find some tax benefits you overlooked before.

No matter what you do, having a clear framework will help you move toward your goals in 2019. If you want to learn more about our trampoline park pos and how we can help you grow your business in 2019, give us a call at 1 (888) 500-2618 today.

How to Take Advantage of Holiday Time Off School

Though it feels like Corporate America started the official holiday season the day after Halloween this year, the truth is, you should be thinking and planning that far ahead, too. Even farther, when it comes to behind the scenes work. When it comes to business (not just trampoline parks), it’s the people who are organized and plan ahead that often succeed. So if your business model is more of the “winging it” or “we’ll figure it out later” type, well, we have a resolution for you. And, we also have a trampoline park point of sale system that can help you streamline and understand your business better, by the way. ;)

Being able to take full advantage of the holiday season doesn’t require too much. A little forethought and time spent understanding who your customer is and what makes them happy will go a long way. Keep reading for one key thing you need to know to keep your family entertainment center thriving.

Who (or What) Is the Competition?

Identifying your competition is key to a successful campaign. Why are people choosing that option? Alternatively, what would keep them from choosing that route? Knowing where you fit in the picture gives you your “in.” And though you likely know your competition, you may not have realized that it can change with the weather. Whaaaa?

For example, if you’re located in a cold state that gets a lot of snow, your trampoline park may be competing with the great outdoors. Sledding, skiing, and ice skating all become way more popular this time of year, if only because you can only ski in the snow (unless you’re “ a creative” maybe). Going further, understand who is and who isn’t taking advantage of that weather. You may find a perfect market in families with kids too young to go skiing. Or, alternatively, your target market could end up containing all of those people who transplanted to your cold weather city for work, and never liked the snow anyway.

You might also be competing with the influx of movies that hit the theaters right around this time of year. Whether it’s the third remake of a kid’s holiday movie, or a nice refreshing action movie with an impossibly fit star in his 60’s (our personal fave), the movies that earn millions year after year sometimes leave us scratching our heads. But, alas, the heart wants what it wants. If your trampoline park’s location is near a movie theatre, consider teaming up with that theater to offer discounted tickets or spruce up your signage to lure in patrons just leaving the theater.

Let’s just say that you’re going after the shoppers this time of year. That can be tricky, if you’re looking at it from a straight-forward perspective. We’re definitely not going to suggest that parents leave their kids unsupervised at your family entertainment center so they can shop, so how can we convince them to spend a few precious hours with you? It’s easier than you think. Suggest that multiple families team up for an afternoon at your trampoline park. That way, some parents can stay and watch the kids, while others can go get some shopping done. Let’s face it, a lot of dads would rather play dodge ball on a trampoline than spend four hours shopping anyway. Not everyone thinks of things like this, so suggesting it can be a real help for guests. A sandwich board in front of your location, a social media post, or a small flyer can all help spread the word.

When in doubt, don’t be afraid to experiment. The last-minute deal might become the tool you use again and again. Once you’ve gotten your post-Thanksgiving deals under control, give us a call. Our trampoline park point of sale software can help you plan ahead for busy days and keep your employees sane. Call us today at +1 (888) 500-2618 to schedule a demo.

Books to Get You Ready for Your Entrepreneurial Goals

Are you confused why everyone is crowding the malls, shopping until they max out their credit cards? Some of us take a while to get to the place where we realize we want something more out of life. And though we all still need clothes to wear when it gets cold, we don’t all need all the stuff.

This becomes much more apparent when you’re ready to start your own business. Suddenly, you may find yourself scouring the bookstore shelves to learn how to secure funding or the best ways to manage people. We’ve read almost everything we can get our hands on, and our family entertainment center software reflects that expertise. But, maybe you’re just starting out. Looking for books to read to get you going? Keep reading for a list of classics and new kids on the block.

Self-Employed by Joel Comm and John Rampton

This book is a little bit of a test. Essentially, the book contains stories about real entrepreneurs who made it happen, and asks you to relate. If you don’t? Well, we’re not saying you don’t have the skills, but starting your own business may be easier with them. We all have to choose at some point whether we want to work for someone else or strike out on our own. This may help you decide which kind of person you really are.

Deep Work by Cal Newport

Ah, social media: the ultimate time-waster. This book teaches you how to avoid social media, email chimes, and other distractions that keep you from getting important things done. Being able to dive deep into the work is the goal here.

What If It Does Work Out? by Susie Moore

Passionate about trampoline parks? You know we are. But are you? Moore helps motivate and inspire you to take that leap of faith, and turn your passion into a business. She includes plenty of tips and strategies to get you moving.

Tools of Titans by Tim Ferriss

This behemoth contains highlights and interviews that Ferriss touches on in his podcast, The Tim Ferriss Show. By digging into the minds of some of the most successful and influential, Ferriss allows us to see how other people think. Ready to pick up some new routines and tactics? Grab this brick and attack it over the next year.

The Power of Habit by Charles Duhigg

This book explores how habits influence everything we do in life. So, whether you want to quit smoking, or just understand why you put off the things you want to do, this book could be the answer. And yes, this does include tips on how you can change and create new habits to be the person you want to be. But, no, it won’t help you run your trampoline park (though we can help with that).

The Subtle Art of Not Giving A F*ck by Mark Manson

You know how people say, “Don’t sweat the small stuff”? Well, that’s pretty much what Manson says in his hilarious book. Embracing the things that you do well is important, but so is understanding what you’re not so good at. Nice.

You are A Badass by Jean Sincero

Looking for some motivation? Go out and get this book. Sincero aims to give you that shot in the arm you’ve been needing with lines like, “Never apologize for who you are. It lets the whole world down.” Ready for someone to give you a hug and tell you you’re amazing?

Essentialism by Greg McKeown

Looking for more? How about less? This book aims to help you trim the fat and focus on what’s important. So, no more multi-tasking and no more distractions. If it’s not the most important thing, don’t let it take up your time.

What else should be added to the list? Anything we need to read in the new year?

If you’re ready to dive in and start your business next year, we wish you all the luck. And, let’s face it, you’re going to need more than luck. So call us to learn more about the best trampoline park point of sale software in the biz today.

Labor Day is Coming!

 As you probably know, fall is coming. That means fewer kids and a dip in overall attendance until summer kicks back into gear. It's time to get ready for winter and upgrade your family entertainment center software (we can chat about that later)–but first there's one last hurrah.

Labor Day is a great time to throw a bash to thank your patrons for a great summer. Even if you treat the day as another "business-as-usual" day, it's important to make the most of it. Do you have all the food items you need? Do you have skid-free socks? Consider offering some items on sale to get them out the door before school really sinks in.

This is also a great time to remind your patrons about birthday parties (did we mention our birthday party booking software?) and other events they can hold at your trampoline park. Will you hand out coupons or encourage email sign-ups to stay in peoples' minds?

What are you doing to prepare your trampoline park for Labor Day? Tell us below!

If you want to learn more about the best trampoline park software in the biz, give us a call at 1 (888) 500-2618 to chat with a real, live person.

How to Hire for your Family Entertainment Center

It seems like spring has taken its sweet time coming to the U.S., but soon enough summer will be here. And with summer comes summer jobs. And while our trampoline park software can do a lot for your trampoline park, there are some jobs that are best done by a good old-fashioned person.

We fondly remember working our first jobs at sandwich shops, swimming pools, and the now defunct video rental store (RIP Blockbuster). Honestly, we believe that those first jobs give you the confidence to interact with strangers and stretch your math skills, among other things. As an employer, hiring one or a few employees will save your energy and *probably* your sanity. Keep reading for some key things to look for in a new employee and how to hire the right fit for your family entertainment center.

Keep it in the Family

If you have a niece, nephew, or even a kid of your own, consider offering them a place at your family entertainment center. Chances are they'll jump at the chance to earn a little more money, and you're likely to get a more motivated employee than someone who applies from an ad on your website.

Hire the Right Person, and Train

This might be controversial, but we believe personality trumps experience when it comes to most jobs. Certain things can be taught, like how to use specialized trampoline park point of sale software and how you prefer your snack bar organized. Other things, though, like how to be nice to customers and how to get to work on time, can be much much harder to instill. Get a feel for who you're talking to and don't be afraid to train the right person!

Overwhelmed by the thought of running your new business yourself? Get hiring!

Interested in hearing more about our family entertainment center software? Give us a call at 1 (888) 500-2618.